Contact Us

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(978) 697-2590

All-natural, handcrafted skincare products & spa services, based in Newburyport, MA.

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FAQ

Shipping

How much time do you need to process orders?

The time I need to prepare an order for shipping varies. For details, see individual items.

What are your estimated shipping times?

North America: 3-5 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

How are customs and import taxes handled?

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.


Payment options

Which payment options do you accept?

We accept all major credit cards, as well as PayPal and Apple Pay.


Do you accept returns, exchanges, or cancellations?

No. But please contact me if you have any problems with your order.

Returns & exchanges


What is your privacy policy?

I will only use your shipping and billing address, and contact information:

  • to communicate with you about your order
  • to fulfill your order
  • for legal reasons (like paying taxes)

Privacy policy